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SHIPPING & RETURNS
Shipping Policy
At Riddim and Spice LLC (R&S), we take pride in our efficient shipping methods, ensuring that your orders reach you in a timely manner. We use secure and reliable packaging to protect your products during transit. Our shipping costs are transparent, and we strive to provide the best value for our customers.
It is a legal requirement that an individual at least 21 years of age be present to sign each shipment. Please take this into consideration when providing a shipping address, as all packages are classified as containing alcoholic beverages and, by law, necessitate an in-person signature. Carriers are mandated not to leave packages unattended, irrespective of having a signature on record.
It is the customer's responsibility to ensure that the shipping address is accurately entered at the time of order placement. Once the order has been processed for shipping, the address cannot be altered or amended.
We cannot be held responsible for packages returned to us due to an incorrect or undeliverable address.
If the tracking information confirms delivery to the specified shipping address, yet the order has yet to be received, please initiate direct contact with UPS at
1-800-742-5877 to investigate the matter.
Return & Exchange Policy
We want you to be completely satisfied with your purchase from Riddim and Spice LLC (R&S). We are dedicated to resolving any issues and providing a seamless return process for our valued customers.
All sales are final. There are no refunds, returns, or exchanges. Always check your emails from sales@riddimandspicellc.com for details on your order.
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Alcohol returns are only accepted if the product is spoiled or unfit for consumption. Our priority is ensuring all customers are satisfied with their orders. If you need to return an item, please contact us at 1-800-225-5091.